Submitted a prescription renewal Wednesday or Thursday night and stopped by Sunday afternoon to pick it up. Pharmacist was friendly but said they never got the order and only had enough for a partial refill; come back tomorrow. So, I called today and asked a "team member" for an estimated time that the prescription will be available. She responded in a rude tone with, "Well, seeing as I just got here 10 minutes ago, I haven't even looked at the order yet, so no, I don't know when it will be available." Me: "Okay. When should I call back to ask?" Her: "Call back in a couple hours, and we should know more." Thank you. I will be getting my prescriptions elsewhere in the future.
In the short time that I has my prescriptions filled at this CVS, I was very impressed with the customer service. Tim the pharmacist went out of his way to right missing insurance details on my behalf. He was very patient with me and is the reason I will rate this CVS 5 stars! Thank you again!
I’ve had great experiences at CVS pharmacies in Targets until this one. The staff is irritable and unhelpful. I’ve filled several prescriptions at this pharmacy and have not had a positive experience yet with the staff. Most recently, my doctor called in a prescription incorrectly and instead of explaining what needed to change, the staff condescendingly and hesitantly agreed to check into the issue. I will be changing pharmacies.
Cvs Pharmacy is a US Pharmacy based in State College, Pennsylvania. Cvs Pharmacy is located at 315 Colonnade Blvd, State College, PA 16803, USA.
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