Staff is always friendly at this Quality Inn, you can always depend on it! Facilities are due some upgrading, but overall a good value for the price.
Clean room. Awesome breakfast. Breakfast attendant was cheerful, attentive and efficient - fabulous! We'll definitely be returning.
My actual stay at the hotel was great. Staff and facilities were wonderful. However, Heidi, at the front desk, hung up on me when I called the day before check in with a question. When I called back and asked her why she hung up on me, she gave me an attitude about calling back again. Very unprofessional. Almost canceled my reservation because of how rude she was. All I wanted to know was if there was a certian time I had to be checked in by... She should not be working at the front desk if she is going to be rude to customers.
My room was clean, pet friendly and well equipped. The staff was extremely kind and helpful. I got stranded in town when my truck broke down with a trailer of animals. The hotel let me unhook my trailer where I could keep an eye on the animals and allowed me to bring in one of the smaller animals that needed to be kept warm. They gave me a late check out time so I could wait for my truck to get fixed and even helped me fill buckets in their laundry room so I didn't have to carry water as far for the animals on the trailer. I have stayed at Quality Inns in the past and continue to be impressed.
Breakfast was good but room prices were a little high for the quality.
Quality Inn is a US Lodging based in State College, Pennsylvania. Quality Inn is located at 1274 N Atherton St, State College, PA 16803, USA.
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