Awful experience. Never can find my packages, have to wait for days to get them even when I pay for the fastest option. Will definitely be a loyal Fedex/USPS customer from here on out...
Horrible service. Rude staff who are uneducated and will lie to you. Overall I rate at 0 out of five stars but you have to give at least on to rate. I recommend avoiding this like the plague. Me package tracking info shows that delivery was attended on the 17th but no note no call text email nothing. My brother was on the couch watching tv. So I know the didn't knock. Plus we have a dog and she did not bark and run to the door and she does this everything a person comes to the door. I think ups needs to step up or be shut down.plus only open 2 hours a day Monday- Friday. Dumb, lazy, and unreliable. They run more like a shady smuggling operation than a valid business in my opinion. This is just one opinion out of many tho. And we all have one and they are all different.
Awful experience. Paid for 2 day shipping. A day and a half late still no package. No apologizes just a lot of excuses. Don't use UPS or do if u don't actually need the product being delivered. Ups gets 2 big thumbs down.
Still waiting for my shipment that has been sitting at the State College distribution facility for 3 days. This is the second time for this item. Ordered a table, the supplier shipped it out quickly and arrived and "out for delivery" in less than 2 days. UPS arrived, delivered part of the shipment and my daughter witness them pull the table out and it appeared to be damaged so they loaded it back up and left, no knock on the door, no phone call. 3 days go by still no contact. 4th day I look at my tracking and there's a note that it was suspected to be damaged and they would call supplier. I called supplier who had no idea because they weren't contacted. Supplier shipped new table out. Showed arrival in State College and out for delivery 4 days ago! Each day rechecked tracking and each day they changed to be delivered that day. Finally on 3rd day called UPS. UPS does investigation and get a voice message they suspect this one is damaged too and have it their "damaged" section at the facility but haven't looked at it yet. WTH!? No updates on tracking to say this, haven't contacted supplier, and no indication when IF EVER I'll get my table. Clearly trying to brush it under the rug that they have damaged yet another shipment!
Since my medical supply company has changed to ups, my deliveries are supposed to be at my house by 10:30 the next morning. They are never here by that time and these are medications needed for my health. I have to call and find out where my package is. I also ask them to call the driver to make the delivery. Wish they would go back to FedEx.
Ups Customer Center is a US Point Of Interest based in State College, Pennsylvania. Ups Customer Center is located at 2731 Carolean Industrial Park, State College, PA 16801, USA.
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