I don’t think u want customers to buy one time and not come back ... u want returning customers ... best way to do that is through amazing Service ...
coz with Amazon ... ppl can get everything delivered to them. Give a good service ... love ur costumers ... they will come back
+ Amazing service from the girl that helped in the store today
The only reason I am Giving a 1 star is that I didn’t like the non-refund policy ... it shows weakness in the management... and it makes customers don’t want to buy shoes there...
Two sales girls were there. Once one offered to help, she was great for helping my daughter find the right boots. They were on sale ($100) and did the trick.
The service was friendly and helpful, but as another reviewer mentioned, their no-refund policy is out-dated and disappointing. The lady I checked out with told me shoes could be returned within seven days. She failed to mention purchases can only be returned for store credit. They also had this notice posted at the counter, so it's my fault I didn't notice that. But I would appreciate a verbal notice as well before making a purchase.
As stated by another review, each time I walk into this place it feels like I walked onto the set of Gossip Girls with the workers playing the lead roles. As far as men's shoes, the majority are in limited sizes so don't go in expecting to see a good shoe (which they do have) and the right size (which they usually don't have unless you're a size 9 or 12.5). I have purchased here before, but I find myself lately walking in, finding a shoe I like they don't have a 10.5 in, and buying it online.
+ Good verity
Worst customer service. The store manager is very rude. I came in literally 20 minutes after I bought a new pair of shoes and the store manager refused to replace them with the new size that I wanted
Barefoot is a US Shoe Store based in State College, Pennsylvania. Barefoot is located at 130 E College Ave, State College, PA 16801, USA.
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