My conversation with Cheri was very disappointing and frustrating. I soon after found a wonderful bakery that restored my faith in customer service. I am very happy that I did NOT wait for Cheri's schedule.
Birthday cake I have ordered was expensive and not very good! I was disappointed!
As I prepared to end the call, Cheri started asking me questions, "do you even know where you are getting married? how many people are actually going to be there?". She actually scoffed when I told her my reception location and then proceeded to tell me that they were expensive. .
About 6 months before my wedding I contacted Sweet Tooth Bakery. After several phone calls to the bakery, I finally spoke with Cheri on my 5th attempt. She proceeded to inform me that 6 months was too far in advance for her to schedule; she didn't know her kids school schedules and she didn't know what classes she may be taking. Cheri instructed me to call back about 3 months before the wedding. The conversation went downhill from there.
Owner was difficult to contact and rude when I did speak to her.
We ordered two cakes for my daughter's birthday and also 24 cupcakes for her class. The cakes and cupcakes were moist and delicious. The frosting was a little sweet for my family's taste, but it could be because we don't eat cakes very often. I would highly recommend and I will definitely purchase a cake and cupcakes from again.
When I inquired about a gluten free option for a guest with celiac disease, Cheri responded that she could do something, but with no guarantees that it would be gluten free nor that it would taste very good.
We bought vanilla cupcakes ($2 each) and for a $2 cupcake, we were highly disappointed. Although it was moist, there was nothing special to it, I literally can bake this at home, the icing tastes like it came from the pillsbury icing container. Overall, I'm very disappointed with the outcome.
I had coffee bun. Not to pleased
Sweet Tooth Bakery Cafe is a US Bakery based in State College, Pennsylvania. Sweet Tooth Bakery Cafe is located at 120 Miller Alley, State College, PA 16801, USA.
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