Not Organic or a Spa. Many 'natural' items have parabens and Aveda products have silicones, dimethicones, alcohol, and sulfates (not SLS but still salt). Just use John Master's Organics, they have none of that crap. The 'relaxation' room is a living room beside the nail area. So you hear people talking, smell polish, and hear clipping of nails. You serve yourself water or tea. (They only asked when I was going to leave.) The massage room had the same banjo type music as the rest of the spa. It was NOT a relaxing mix of sounds like most spas. You couldn't change it. The changing room was super hot, the bathrobes were cheap terry cloth, the slippers you had to search lockers to find your size, many were just flip flops. The massage bed was hot, on a warm day, it looked damp, there was no relaxing oil fragrances and if you wanted it added to your oil you had to pay $5. A bottle of it is like $7 and you just mix it with the base oil. I can go to a spa and have the changing items laid out, my shoe size for slippers, and relaxation oils included for about $10 LESS per massage. When I told the front desk I wasn't happy, the lady that was to cut my hair was listening, smirking, and of course there is no privacy in this place so the customer heard as well. They both stared at me while I waited for her and I just ended up leaving about 15 minutes because they wouldn't stop looked at me. I decided I'm not paying for her to mess up my hair because I wasn't happy with the spa.
Very efficient and friendly staff. I had a sugar body scrub and manicure. I didn't know I also recieved massage with the sugar scrub.
Felt refreshed relaxed and pampered at the end of my experience.
Unprofessional, NOT relaxing, NOT organic, and NOT worth half the cost at all. I won't go back even if I had a giftcard. Too bad considering I get massages monthly and a trim every 6 weeks.
Wow...had the most disappointing experience at ESSPA State College over the weekend. I used to go there all the time and I've given them lots of business over the years, but my regular service providers have left one by one and so I do not frequent as much as I once did. I needed a manicure and a pedicure before I take a trip out of the country very soon and my regular manicurist is also away, so I made the appointments with ESSPA, whom I've trusted before. When I met the provider and told her that I wanted gels on my toes, but not my fingernails she asked if I currently had gels on my toenails, which I did. She gave me this story it takes 30 minutes to remove gel polish and I needed to schedule additional time for that. I explained to her that When I made the appointment, the only thing asked of me was if I wanted a regular mani/pedi or Hungarian. I asked what the difference was and selected the Hungarian, for both hands and toes, which is the more expensive. AT NO TIME did ANYONE ask me if I had any gel polish to be removed on fingers or toes so they could schedule additional time. I told this to the provider on Saturday and I also explained it takes my regular manicurist 10 minutes to take off my gels with just some acetone, cotton and foil. I however did offer to have less done to the hands so we could accommodate the additional time for the toes. She then told me she had to speak to her manager and I should pick colors. When she returned, I was told she would not remove the gels from my toes because ESSPA didn't put it on, so they would not give me a pedicure at which point, I simply left the spa. Seriously, what professional spa/nail salon who knows what they are doing will not remove nail polish? I could have taken it off myself at home before I went into the appointment had I known this. If it's an issue, then ESSPA should be asking the right questions when appointments are scheduled. While I'm sure they don't care because I am only one person, I won't be returning.
I love this place. The best facials in state college. All the other professionals (massage, body wraps) really know what they are doing. The staff make me feel pampered and the facilities are clean and beautiful.
Shelby was very personable and does a really great manicure and pedicure!! She was very thorough and does flawless work!
Esspa Organic Skin Care And Aveda Hair Spa is a US Beauty Salon based in State College, Pennsylvania. Esspa Organic Skin Care And Aveda Hair Spa is located at 100 Cricklewood Dr, State College, PA 16803, USA.
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