do not trust the positive reviews here. During my first visit, for a new single tire, my experience was not particularly bad. I did notice both the owner or manager and the employees all share the same work ethic- a lazy, minimalist ethic. I specifically had asked for air in my tires as well specific directions. Not only did they blatantly lie about the work they had not done, but showed attitude problems when confronted.
I took my keys and left immediately. Please do not go to this establishment. They are CROOKS. they will LIE. they will try to CHEAT you. Trustworthy mechanics are hard enough to find but such horrible ones are a rarity.
Quoted $28 to mount balance and disposal for one tire LOL
After seeing an elderly lady stranded in a parking lot with a tire low on air, I offered to follow her to this tire shop. This was yesterday and the temp. wasn't above 10 degrees so she needed to get home and out of the cold. We made to this shop just a few minutes before closing and asked if they could remove the tire, clean up the rim, and put it back on (probably a 10-15 min job). The two guys at the counter said they couldn't do it and sent her to a gas station down the road. I understand that it was near closing time, but please help an elderly lady get out of the cold!
More recently, (obviously I am the idiot here for returning even once) I went for 2 rear brake pads. When I asked about the current condition of my brakes, I was told nonchalantly that he could not check it. HE did not give me a reason. I then asked how long it would take, assuming it would be quick as I have changed my own brakes in 30minutes-45minutes before. The manager said 90 minutes, which I was willing to wait until he gave made me uncomfortable about the idea of being in the same room. When I asked if he could work on my car now, as business was looking slow (completely empty) and he was not doing any work, he stated verbatim, "Can you do it faster?! I thought so!" Furthermore the one employee there was also not doing any work.
THE 5 STAR REVIEWS ARE ALL FAKE!!!!!!!!!!!!!!!!!
Exceptionally helpful and professional staff, clean waiting facilities, free WiFi while waiting, competitive prices, professional service. Definitely going back.
Always had good service here, quick with tire repair and state inspections.
Bastian Tire Auto Center is a US Car Repair based in State College, Pennsylvania. Bastian Tire Auto Center is located at 260 W Hamilton Ave, State College, PA 16801, USA.
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