Slightly over the estimated price...probably due to taxes not included in the estimate.
I agree with Dennis. Service manager Brian is honest and trustworthy and the techs did a great job on my car. Have been several times.
I just wanted different type of brake pads installed on my car. Ceramic pads for less brake dust etc. I thought the old pads were the issue because the car made a weird noise since I bought the car new. They also greased the sticking caliper and guess what? No noise!
My car was up and off the lift in less than an hour. Shocked how quick they were.
Had Pennsylvania car inspection for a vehicle with under 8000 miles. It failed inspection because of "rear wheel drum cylinders leaking". I took it to the Honda dealership, and they said there is absolutely nothing wrong with it -- and they showed me in person, unlike Sears agreed to do. The obviously highly untrained mechanic thought that assembly grease (remember the car is virtually brand new) was leaking brake fluid. Most high school vocational tech students would be able to know the difference. This guy did not. Avoid at all costs.
Thank you for being the best!
While I usually bring my car here and have success, the appointment scheduling online isn't working correctly. That is frustrating as I don't have a lot of time and like the convenience of just selecting an available time and going with it. Instead, they accept the time, then call me and say it won't work and give me another time. So it seems like the scheduling is working - but it's not. I am hopeful they can better coordinate all this. Not taking my car there now because even though slots seem available, they are not. Too bad because I like the service and people. Please straighten this out!
-Why didn’t I go to the dealership? 1 hr or so away for my preferred dealership and the Toyota dealership in town is garbage. They wanted to tack on $15 charge to inspect my floor mats when all I wanted was a tire rotation and oil change. I trust Sears way more than Joel Confer even with minor work requested to be done.
Called because there was rattling under my car. They allowed me to email a picture to ensure it was safe to drive to them and stayed on the phone with me while the picture was sent. That was nice and reassuring.
Sears Auto Center is a US Car Repair based in State College, Pennsylvania. Sears Auto Center is located at 183 Shiloh Rd, State College, PA 16801, USA.
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