I have been to this Ace Hardware several times because it was easy to get to and had a good selection. I went in yesterday to get a key made and the store was near empty so it was easy to get service. I was met by two men who were willing to help me with my problem. I showed them the key that I had and also the key that i had and wanted cut. I was told by one of the men that he could cut the key i had but he would not guarantee the work. So, I told them that i would hold off and have the dealership take care of it. This is when the rant started. The older of the two men criticized the fact that i bought the key online saying that i was robbing another business of money when in reality i was trying to save my family money. He then went on to tell me that it costs a lot of money to purchase the cutting machine and i said well Ace has the money to do that. He told me that he was the owner of the store and that he had to buy the machine. For a few minutes after he continued to tell me why i was wrong to buy my key the way I did and to give me a hard time. Finally, I asked him if this was the way he treated all his customers and he gave a quick apology but continued with his rant. I left this store never wanting to come back and I don't think I ever will. What a poor example of a local store owner to the two younger employees that were there at that time.
Incredibly helpful staff, and the store isn't so huge that it takes 20 minutes to find what you're looking for, yet has a little bit of everything. It seems like we go every day when we are in the middle of a house project, and they have exactly what we need. So glad to have Ace Hardware on the south side of town.
Typical small store with decent parking. Prices are a bit more than Home Depot or Lowe's.
Well stocked friendly and helpful
Helpful staff can suggest alternatives if needed. Really good selection of a wide range of supplies for home, garage, and garden.
Ace Hdwe Of State College is a US Hardware Store based in State College, Pennsylvania. Ace Hdwe Of State College is located at 150 Rolling Ridge Dr, State College, PA 16801, USA.
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