What it comes down to is this: the overall lack of respect, help and bad attitude the two employees provided completely ruined my point of view as a loyal customer and has dimished their brand value in my eyes.
Absolutely fantastic employees. Everyone is cheerful and welcoming when we shop. Emoyees are very knowledgeable and are easily accessed for help! Can't say enough A+
What happens then you buy a gas range with a stock propane conversion kit installed by a certified technician, It voids the warranty including the one they offer you to extend it for more money.
The comments continued with the two men bashing their own co workers. The head of the lumbar department couldn't attend to us because he and other workers were all busy helping customers.
The customer is ALWAYS the number one priority. And I think the Home Depot needs to take a deeper dive in their employees.
My boyfriend and I walked in today to buy a piece of plywood. Knowing they cut wood we asked a couple of older gentlemen who were just standing around if they could find someone to help cut the wood for us. (With it being one piece I didn't think it would be a big deal but boy was I wrong.) The two men immediately gave each other dirty looks followed by rude under breathed statements. They came over to us making sly comments about how they have other things they have been waiting to do all day.
Great place to shop and get what you need,Knowledgeable staff,great service.
Have shopped here multiple times leaving with a general a positive experience but recently I have been disappointed. After today's visit I will be driving somewhere else, especially when it comes to the lumbar department. I know people have their days, we are only human however I thought I would share my not so good experience this afternoon.
Great brand selection although, they didn't have all the item I was looking for despite the app showing them as in stock.
I want to state the fact that we were more than happy to wait for help and my boyfriend even told the two men "I am sorry if we are causing you an inconvenience." But they showed no remorse. It was clear they did not want to be there and even more clear they had no interest in helping us.
The Home Depot is a US Hardware Store based in State College, Pennsylvania. The Home Depot is located at 2615 Green Tech Dr, State College, PA 16803, USA.
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