I have NEVER had an issue at either location.... ever
These negative comment are seriously unbelievable. I will meet any of you face to face to discuss this matter, and have a debate with you about how these two locations operate.
Yes, this location is in a garage. But, let me ask you this. If they werent downtown, where would you rent from? Enterprise will not rent to anyone who is 19 or 20.
Called to get basic info, could barely here him. Talked so fast I didn't know who I called. Then as I asked about larger vehicle--all they have are Toyotas. Why no larger cars these days. Who wants to be cramped up while driving for hours!! Also when I started to talk, he was either talking over me or asking someone else a question, which means he's NOT LISTENING!! What is that with businesses always talking over you instead of listening. It sounded like he wasn't holding the phone or something, cuz the whole conversation was hard to hear him. I will NEVER call again.
John is helpful with providing the information and pretty cool with giving out deals for students like me. Underage fee from other car rentals is just a pain. Underage fee waiver, reasonable price and good customer service are why make them the first choice in my mind for car rental. Keep up the good deals and great services.
I have NEVER had an ignorant rep at either location
I have NEVER been sold or pressured into buying anything I dont need
Dont forget to take your Enterprise name tag off though.
This is THE place to rent if you're underage. Unfortunately I discovered this place my last semester, otherwise I'd be renting from here 24/7. It is an extremely seamless process with no underage fee, very reasonable prices, and they even take debit cards as payment. Rent from here and you won't regret it.
Wish say thank you John. I did not understand some of what I was going sign. He took time to explain it all detail. 谢谢
These negative reviews are from Enterprise employees. The names provided, Im SURE never rented from this location or at the Airport location.
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