Outstanding Geek Squad customer experience. Brittany assisted me in setting up my new laptop computer and did an outstanding job. She was patient, knowledgeable, and did everything I wanted. Also friendly and took the time I needed. Thanks Brittany!
For the most part I'd rate this a good place to buy techie doodads and home goods. They have quite a good range and usually you can find a member of staff who is really helpful and can talk through the various options. Every once in a while you may find that members of staff have become an endangered species and there are none to be found anywhere.
Standard price is the regular retail price but they have fairly frequent sales. If you're expecting bargain basement prices you'll probably want to look elsewhere. They have a loyalty program but it only offers a $5 coupon for every $250 you spend, and the coupon is only valid for a couple of months, so it's not hugely generous.
It is a standard bog box Best buy. It is relatively clean and well stocked. The knowledge level of the staff is hit or miss on items, and there is almost no knowledge about items outside their department. Which is not a bad thing overall I guess. The prices are very reasonable.
Daniel Dean was excellent. Helped me out tremendously. I will name my next child after this incredible human being.
Absolutely poorest service EVER!! Salesman talked me into spending five times my budget on a laptop by guaranteeing me that I won't have problems with a Mac. Well... it crashed and my entire business is on it. I went back into the store and they said they could send it off and it would take two to three weeks to get it back. When I explained it's my entire business the on duty manager said they would give me a loner till mine came back. As we were walking back to the computers she tells me that all I have to do is BUY a new one and then when mine comes back I can return it. When I explained that her employee guaranteed the product and I was not forking out another 1500 she said there was nothing they could do. Stay away from this place!! A store that will not back guarantees is not worth visiting!! If you want a mac go straight to them! They are cheaper anyway and when I called them I found out that if I would have purchased it from them they would take care of it but since I bought it at an authorized retailer I would have to go through them! Best Buy is junk!!
Best Buy is a US Electronics Store based in State College, Pennsylvania. Best Buy is located at 1650 N Atherton St, State College, PA 16803, USA.
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