Overall I like it. Spacious always can find a bench or treadmill. The only complaint is they have the humidity jacked through the roof.
The membership cancellation is probably the most outrageous I have ever seen before as well. Always be wary of an organization that requires you to cancel two months prior to a cancellation date. They are likely having a hard time retaining customers and need to cheat them in order to stay afloat. Bottom line, avoid this gym. Based on customer service alone, hands down the WORST gym I have ever been a part of.
Weight training area is woefully undersized and poorly organized. They recently cut even more space from the weight area to squeeze more cardio equipment in.
I have been a member for almost 2 years now and it seems as if the service has gone down since I first joined. The weekend hours are especially short and the staff is especially inattentive. They are either on their phones are sitting down talking to each other. When asked a question, they act as if they can't be bothered to answer the question or that they have better things to do than help customers. A year ago the staff was friendly, offered help, and were trained trainers. Now they have a bunch of lazy entitled boys who stand at the counter to look pretty. The management needs to get a handle on what constitutes as a good customer relations employee. Would not recommend this gym to anyone except it is one of the only ones with a sauna.
I was able to pay a drop in fee here and the facilities had everything I need with lots of space. Staff was nice too.
Nice friendly and clean. Good equipment.
The North Club Inc is a US Gym based in State College, Pennsylvania. The North Club Inc is located at 1510 Martin St, State College, PA 16803, USA.
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